Contact :: Payment, Guarantee & Shipping

David Brodziak Custom Knives
P.O. Box 1130
Albany
Western Australia
6331

+61 (0) 475 510 643
+61 (0) 428 155 814

Payment

Our international customers may prefer to pay us via Paypal. We also accept payments using Direct Debit. Please contact us for our account information should you prefer to pay using this method. We can also accept International Money Transfers via Western Union. We DO NOT accept any cheques in international currencies. We can only accept bank drafts in $AUD. In Australia only, we accept postal notes or cheques. Please note, there is a 3-day waiting period for cheques to be cleared before delivery of your knife.

Guarantee

All of my knives are built to last a lifetime if they are treated with care. They are not made to be put in a dishwasher or to be left covered in salt water or fish scales. I have no control over natural handle materials; they can be subject to movement in certain climatic conditions. In such a case return the knife to me and I will repair the handle at little or no cost. I have however been able to source stabilised timber when available and have found it to be a popular choice of handle material.

Shipping

We can ship to most countries providing local laws and customs allow. If you are unsure please check with your appropriate authorities before ordering. We post by Courier International (E.C.I.) and include insurance. Other methods of post are available by request. The customer is notified when the knife is completed and ready to post. We require full payment at this stage, as soon as the transaction is cleared, the order is posted and the customer notified of approximate delivery date. On request we can photograph and email the customer a copy of the finished knife, before posting.